TriValley Primary Care - Lansdale office at 1101 South Broad Street, Lansdale, Pennsylvania.

Something very shady is going on with this practice. I recently changed insurance after starting a job with a new company and was sent insurance cards. Independence Blue Cross is supposed to send you a temporary insurance card initially, and then you have to select a provider and you receive permanent insurance cards.

Problem is, I received a set of insurance cards that is permanent, and only allows me to visit this practice. I never elected to use this practice as my provider. Now I will have to further delay my medical treatment while I wait to get new insurance cards for a more reputable practice.

The question is: Why was I given insurance cards for this practice that (before I wrote this review) only had a 3.0 rating when I didn't want to see this provider? My guess is that something very illegal is going on, and if you are reading this and have had a similar experience, I would encourage you to share your story. Money is changing hands, that much I am sure of.

Was on hold for over an hour on the phone just waiting to see when my next appointment was because I felt I may have missed it. Well after an hour+ on hold I drive to the office to see what's the hold up. Well would you believe that the office was empty and no receptionist was waiting on the phone. I showed them the hold time o was waiting for and was floored that the office was empty. So I made sure I had no more business with them and have decided to leave this practice. It does not help when the last 2 visits I came here for my wife they were overbooking the doctors and waited 45 mins to an hour each time after her appointment time to be seen by the physician. A little rediculous how this office is being ran. I wouldn't refer them at all. To be fair I have been dealing with them for over 2 years as a patient and have given the multiple chances but this is the straw that broke the camel's back.